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Welcoming message and Out-of-office messageīacked up on cloud for multi-person access (Provided by VIMOS) ✔Segment chats with tags (provided by VIMOS) WhatsApp Business API, in addition to the core tasks of WhatsApp Business, can also play a larger role through the integration of third-party applications.įurther reading: How can e-commerce retain customers? 3 ways to create a consistent and unique customer experience Functional Differences Between WhatsApp Business and WhatsApp Business APIĪpplied through officially designated provider On the other hand, this concern can be solved by WhatsApp Business API (Official Business Account), since merchants need to apply for an account through an officially designate API provider. Since applying for a WhatsApp Business account does not require business certification, it is difficult for the public to distinguish the legitimacy of a business. WhatsApp Business is a free application that anyone can download, primarily designed for small businesses. Learn about the key benefits of WhatsApp Business API and boost your retail sales now! WhatsApp Business VS WhatsApp Business API

But knowing how to make effective use of the other version called -WhatsApp Business API can greatly increase your online store sales. If you operate an eCommerce, you may already be using WhatsApp Business. It is considered a necessity for business owners, especially when communicating with customers. Speaking of mainstream – WhatsApp is the current trend in Hong Kong for instant messaging, widely used be it for personal, or business needs.